Privacy Policy
Pradhan Clinic is committed to safeguarding the privacy of every individual who shares their personal information with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website www.pradhanclinic.com or avail of our services. By using our website or sharing information with us, you agree to the terms of this Privacy Policy.
1. Applicable Laws
This Privacy Policy is in compliance with applicable laws in India, including:
• – The Information Technology Act, 2000 – Section 43A
• – The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
2. Scope
- This Policy applies to all visitors and users (registered or unregistered) of our website and those availing services at Pradhan Clinic, whether online or offline.
3. Collection of Personal Information
We collect your personal and health-related information directly from you. This may include:
• – Full name
• – Date of birth/age
• – Gender
• – Contact information (address, phone, email)
• – Medical history and records
• – Appointment history
• – Health concerns or treatment details
• – Payment information (if applicable)
• – Device and browser data
• – IP address, time and date of website access
4. How We Use Your Information
Your personal data may be used for the following purposes:
• – To provide medical consultations and treatments
• – To schedule and confirm appointments
• – To maintain medical records and patient history
• – To contact you via phone, SMS, WhatsApp, or email for appointment reminders, follow-ups, or health updates
• – To improve our services and user experience
• – To send health-related information, offers, or updates
• – To comply with legal obligations
5. Consent
By providing your information or using our website, you consent to the collection, use, and storage of your personal data as per this Privacy Policy. You may withdraw your consent at any time by writing to us (see Clause 13).
Please note that withdrawal of consent may limit our ability to offer you certain services.
6. Access and Control
You can request access to your personal information stored with us and request corrections or updates by contacting us at the email below.
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
8. Data Sharing and Transfer
We may share your personal data only in the following cases:
• – With authorized personnel within Pradhan Clinic
• – With payment gateways for facilitating services
• – With legal or regulatory authorities, if required by law
9. Security of Information
We take data protection seriously and use reasonable security measures such as encryption, password protection, and access controls to safeguard your personal data.
However, no online platform can guarantee absolute security. While we do our best, any data transmission is at your own risk.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.
11. Children’s Privacy
Our services are intended for individuals above 18 years of age. For patients below 18, data must be submitted by a parent or guardian.
12. Data Retention
We retain your personal and health records for at least three years from your last visit or interaction with our services, or as required by law.
13. Your Rights
You have the right to:
• – Access your personal data
• – Request correction or deletion
• – Withdraw consent
• – File a complaint regarding data misuse
For any of the above, please contact us at: info@pradhanclinic.com
14. If you have any concerns or complaints regarding this Privacy Policy or the handling of your data, you may contact us :
Email: info@pradhanclinic.com
Response Time: Within 15 business days
15. Policy Updates
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the date of the latest revision.
Last Updated: 06/08/2025
Had a very good experience in pradhan clinic
Dr Ruchi and staff took the time to listen to my concerns, explain everything clearly, and make sure I was comfortable throughout my visit. Their level of care and attention to detail truly stood out, and I felt I was in very capable hands.
I’m really happy with the skin treatment I received and impressed with the follow-up and support. It’s clear that patient care is their top priority. I highly recommend Pradhan Clinic to anyone looking for quality Skin & Hair care in a supportive and trustworthy setting.✨❤️
The ambiance of the centre was serene and inviting, instantly putting me at ease. Dr.Ruchi Pradhan was highly skilled and took the time to listen to my concerns and preferences before tailoring the treatment to meet my needs.
Not only did I leave feeling pampered and rejuvenated, but I also noticed a visible improvement in my skin's texture and appearance. The products used were of the highest quality, and the attention to detail was impeccable.
